I wanted to let you know how appreciative I am of the hard work that Victoria has put into getting back from Westminister Council, council tax money which was owed by a tenant of 709 Westcliff but was paid by me to prevent a court hearing.
Victoria has persisted with this claim over many months. It was initially rejected, but she amassed and expertly presenting all the facts and repeatedly contacted the council until she got a response and then later a stage 2 hearing in which the claim was upheld.
She's done an excellent job for which I'm very grateful.
WillBy Will Shone
I would like to take this opportunity to thank you Fraser, the landlord and you personally (I still remember that it was you who finally helped us getting a toilet replaced ;-) ) for all the issues that you helped resolve over the last 2 years.
This has been the best experience with a lettings agency that I've had in my 7 years in London.
Many thanks and I wish you all the best.
Nuno GuerreiroBy Nuno Guerreiro
I sold my apartment through Fraser & Co's Baker Street branch in the first half of 2017. The team was impressive from the start of my interaction with them, and carefully and efficiently examined my circumstances before making a plan to market the property. I was kept well informed during the process, with regular updates from the team on viewings and feedback.
The team (in particular Andrew Assaker the Sales Manager) clearly have a great deal of knowledge about the local area, as well as the wider London property market, and were able to provide me with pragmatic advice concerning my property.
Once a sale was agreed, Andrew continued to work tirelessly to shepherd both sets of solicitors through the conveyancing process - his input undoubtedly sped up this process and kept it on track.
I was very happy with Fraser's work, and look forward to working with them again in the future.
ImranBy Imran Abrahams
Kim and I are very happy with your service and your hard work getting us a new tenant each year.
Obviously, as an ambassador for Fraser & Co, this reflects well on them and we shall definitely be recommending you and Fraser & Co to our friends who are in need of your services.
Keep up the great work and hope to catch up with you when we are in London.
Regards,By Tunku Farik
I have known Rumina for the past 5-6 years, when I first came to study in London, I entered Fraser & Co not knowing what kind of apartment I would need, not knowing what to expect from one of the associates. I was introduced to Rumina and she helped me chose my first apartment to let as a student. My experience was so good with her that when I was moving apartments again I went straight to her. She was extremely knowledgeable about the area or what kind of apartment I should go for and what offer I should make. I was so happy with her that I have recommended her to so many of my colleagues and friends over the past 6 years and they have had the same kind of experience with her. Being a new student in London can be sometimes overwhelming as you are not aware of how things work. She made it easier for me and I really appreciate that about her and that is one of the reasons I always recommend her in terms of letting whenever anyone asks me.
She is the only reason I have not looked towards any other estate agency besides Fraser & Co even though Hamptons is just next to door. And she is the only reason that now I am soon to purchase my own apartment in Paddington that I will be doing it through Fraser & Co and I have already put my cousin in touch with Rumina who is looking to purchase an apartment right now.
I would like to take this moment to appreciate the efforts and the work that Rumina has put in whenever I have needed her.
Best Regards,By Momin Malik
I am very pleased with the service I received from your branch at Chiswick, notably from the branch manager himself Nazim and also his colleague Tadas. During the approximately 8 months of sale, Nazim has performed above and beyond his expected duties, going out of his way to facilitate the sale, even at the expense of his personal time, and ensuring he remains contactable even at unreasonable hours. I feel validated when my interests as the client was prioritised. Even though the first buyer fell through, Nazim managed to negotiate a second sale price that was identical to the first one, which was very agreeable to me.
It took approximately a further 3 months for the sale to complete, with many frustrations from the solicitors. However Nazim remained the steadfast dependable factor in the sale that I could rely on, and if not for his efforts, there might not have even been a sale. For this, I commend him tremendously.
I hope to continue using Fraser & Co in the future, and this experience has definitely instilled a lot of confidence in me regarding the professionalism and efficiency of Fraser & Co.
By Alex Leong
I have been in cooperation with Fraser & Co. for past ten years. I would like to thank everybody at the Paddington branch, who have always been supportive, kind, caring and professional. I would also like to personally thank Rumina Aktar for her kindness, hospitality and professionalism. I have worked with Rumina for ten years and am very grateful for all her and her team’s hard work and dedication. I wish her and the rest of the staff good luck and to reach new higher goals. All the best, highly appreciated for cooperation.By Artur Bshari
We have just rented a flat on N1 through Fraser & Co with the help of Daisy Dixon. Since the day she showed us the property Daisy has been very helpful, assisting us with all our questions. The communication has been excellent and she has been very attentive and professional. It's been a smooth process and we feel confident that she will be there to help us during our tenancy if we need it. Thank you!By V & A
To me as a landlord looking for a tenant, Gemma Hyland has been an excllent lettings agent. She is helpful and responsive. This is important as I live thousands of miles away. She dealt with the tenant searching arrangements very efficiently. She gave extremely useful advice on the rental market situation, and closed the deal for me in a short period of time. I am very happy with her services.By Vincent
This is a note of appreciation to Fraser & Co over the years for handling our property in London professionally and efficiently. We would like to specifically mention the excellent service of Miss Rumina Aktar who connected us to Fraser & Co when we met her in Singapore in 2013. Since then, our apartment unit 907, 3 Merchant Sq has been rented out smoothly with good rental income. For overseas investors like us, it means a lot to have Rumina who is always so approachable, friendly, professional and efficient in handling and solving any unavoidable issues arise from time to time. I would say Rumina has been the bridge that connects and strengthens our rapport with Fraser & Co. We are grateful and hope to maintain this good relationship with your estate company.By Dr & Mrs Gan